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This store has earned the following certifications.
Wikiwiki Essentials / Umbrella
GRS Certified Canopy: The canopy is made from Outtra Recycled Fabric (240G), providing exceptional water and UV protection, as per US Standard AATCC 16 Grade 5. wikiwiki only uses the best materials, so our products are built to last. We are confident in offering an extended 5-year fade-resistant guarantee for the canopy.
ENHANCED STABILITY: Our wikiwiki umbrella features a sturdy aluminum pole and 8 thickened ribs that ensure stability in light weather conditions. The inclined aluminum cantilever connects the pole to the canopy, forming a stable triangular structure.
FLEXIBLE & LABOR-SAVING: We designed an easy-to-use system for opening, closing, and tilting the umbrella with ease. Thanks to the adjustable gear mechanism, the umbrella's surface can stay at any position and angle. With 6 levels of height adjustment and a 360° rotation pedal, you can enjoy shade anytime in seconds. All operations can be done by one person in a simple, straightforward manner.
UNIQUE DESIGN: This offset patio umbrella measures 10x13ft and has a larger canopy, perfect for tables seating 6-8 people. The unique double-top design enhances wind resistance and stability. The versatile patio umbrella is ideal for various settings such as gardens, decks, streets, weddings, and business parties.
CAUTION & CARE: This umbrella must be secured with a weighted base (sold separately) or nailed to the ground. For a compatible 430-LBS weighted base, search for "B09QKQFD9L". We proudly provide a 1-year guarantee for the entire umbrella (5 years for the canopy). If you have any questions, please contact us directly.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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