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This store has earned the following certifications.
Wikiwiki Essentials / Umbrella
RECYCLED FABRIC: Made from 54 plastic bottles, our polyester DTY recycled fabric is certified by the Global Recycled Standards. This high-quality fabric not only reduces environmental impact but also ensures durability.
PREMIUM UMBRELLA: At 10x13 feet, our umbrella canopy is made from 180 gsm recycled polyester. It provides excellent sun protection with up to 99.93% UV blockage and is fade-resistant (AATCC16.3 grade 4, 500 hours) ensuring the fabric's color lasts for years. We offer a 3-year fade-resistant warranty for the canopy.
STRONG & STABLE: Our outdoor umbrella features an aluminum pole, eight sturdy rods, and an iron cross base, providing stability during all weather conditions. The triangular frame ensures stability, and the central light socket offers convenient night-time illumination.
EASY TO ADJUST: Open, close, and tilt the umbrella effortlessly with our easy-grip crank system. The 360° rotation and adjustable tilt allow for constant shade as the sun moves throughout the day.
IMPORTANT: Secure the umbrella with a weighted base (sold separately, see ASIN B09QKQFD9L) to prevent it from moving in strong winds. Retire the umbrella to a covered area or protect it during extreme weather conditions to extend its life. We provide a 1-year warranty service for the entire umbrella and 24/7 customer support.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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