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Wikiwiki Essentials / Umbrella Base
Wikiwiki 12 Foot Offset Patio Umbrella
UPGRADED CANOPY: The WIKIWIKI M Series umbrella features a PU coated canopy made from 200 gsm solution-dyed fabric with U.S. standard grade 5 protection. The thick material offers excellent UV resistance and is waterproof up to 800 pa's of pressure. We proudly offer a 3-year canopy guarantee.
ROBUST & STABLE: The cantilever umbrella design includes a triangular structure for excellent support, reducing swaying and rocking of the canopy. In the 2024 version, we have enhanced the top joint with aluminum die casting. Aluminum is both light and sturdy, ensuring unparalleled stability.
ROTATION & TILTING: Rotate the cantilever umbrella 360° horizontally by simply stepping on the pedal and twisting the pole. The 6-level adjustable tilt mechanism allows you to change the canopy angle and adjust the shading area, providing maximum shade all day.
INNOVATIVE DESIGN: Our 2024 design is not just about functionality. We added a light socket to the center hub, providing extra light and ambiance. Velcro straps on the end of each rib allow you to install string lights, wind chimes, or other decorations, making your outdoor area feel like home.
TIPS & MAINTENANCE: While this umbrella is incredibly sturdy, it cannot stand alone. It must be secured with a weighted base (sold separately; search B09QKR5TJ4 or B09QKQFD9L) or other weights (such as sandbags or bricks). We are proud of our high-quality products and offer a 1-year guarantee (3 years for the canopy) along with world-class customer service.
GUARANTEED SAFE CHECKOUT
24 Hours Cancellation
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
30 Days Returns & Exchanges Policy
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
Refund Process & Return conditions:
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Make sure your item meets all our return conditions :
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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