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Wikiwiki Essentials / HDPE Base
Premium Fabric Construction Our 11 ft-2Tiers wide canopy is crafted from 240 GSM solution-dyed fabric with a PU waterproof coating. The thick material offers exceptional UV resistance, protecting your skin and maintaining vibrant colors over an extended period. We guarantee a 3-YEAR fade-resistant canopy warranty.
Solid Framework, Excellent Stability The umbrella pole and ribs are made from extra-thick aluminum, making it lighter while enhancing strength. The aluminum die-cast joint and triangular structure ensure excellent stability and wind resistance. Our powder-coated frame prevents chipping, flaking, rusting, and corrosion.
Unique Design The uniquely beautiful design and large presence of our umbrella make it a fantastic sunshade and an excellent patio decoration. The spacious canopy provides ample shade for various outdoor occasions, such as the yard, beach, garden, patio, cafe, and restaurant.
Rotation & Tilt Enjoy 360-degree rotation by simply stepping on the pedal and wide-angle tilting with our infinite adjustment mechanism. Our ergonomic sliding handle and easy-to-use hand crank allow effortless movement of the canopy.
Caution & Care To ensure stability, you must purchase a weighted base separately (Umbrella Base: search B09QKQFD9L or B09QKR5TJ4) or use a sandbag or bricks. Nail the foundation to your deck. Cover and store the umbrella at night or during extreme weather conditions to extend its service life. We provide a 1-YEAR guarantee service on the entire umbrella and offer 24/7 customer support.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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