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This store has earned the following certifications.
UPGRADED THICK FABRIC: The Wikiwiki patio table umbrella canopy is made of 200G polyester fabric with superior UV resistance. It has a US standard AATCC 16 light fastness rating, ensuring durability and color-fastness. WATER RESISTANT AND DURABLE: This premium material is also water-resistant, keeping your patio space dry during light rain. STURDY METAL FRAME: Safety is always at the forefront with Wikiwiki. The entire structure is made of sturdy iron material, with a powder-coated iron pole and 8 robust ribs providing added support and stability. Our 3-layer design ensures better wind resistance and enhanced air circulation. EASY TO OPERATE: Open, close, or tilt the umbrella effortlessly with our crank system. The push-button tilt feature provides multiple shading angles, ensuring coverage throughout the day. IDEAL FOR OUTDOOR SPACES: With a 10-foot diameter, this umbrella is perfect for a table that seats at least 6 people. It's ideal for adding shade to restaurants, pools, patios, and decks. RECOMMENDED MAINTENANCE: While the base is not included, ensure the umbrella is securely weighted or placed on a patio table. To maintain its condition, close the canopy in windy weather. WE OFFER A 1-YEAR GUARANTEE AND EXCELLENT CUSTOMER SERVICE.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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